Exchange Experiencing 502 errors.
Incident Report for US1-Gov - Anypoint Platform
Postmortem

Our commitment to you:
We sincerely apologize for the impact this issue caused you and your business. It is our goal to provide world-class service to our customers, and we are continuously assessing and improving our tools, processes, and architecture to provide our customers with the best service possible.

Root Cause Analysis Document Link: Customers were receiving a 502 error when access the Exchange UI - Monday, November 20, 2023

If you have additional questions or need further support, please open a case with Support via the Help portal.

Posted Dec 06, 2023 - 13:30 PST

Resolved
As of 01:05 AM PT the issue was resolved, customers are no longer experiencing problems (502 errors) while attempting to access Exchange UI.
Posted Nov 21, 2023 - 01:47 PST
Identified
We have identified the cause of the issue, and our Engineers are working on deploying a fix.
Posted Nov 21, 2023 - 00:56 PST
Investigating
We are investigating an issue in which customers will experience intermittent 502 errors while attempting to access the Exchange UI (User Interface), we will provide more information as soon as we can.
Posted Nov 20, 2023 - 23:09 PST
This incident affected: Anypoint Management Center (Exchange).