All Systems Operational
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Anypoint Management Center
Operational
Access Management
Operational
API Manager
Operational
Runtime Manager
Operational
Exchange
Operational
Audit Log
Operational
Anypoint Monitoring Suite
Operational
Anypoint Monitoring
Operational
Anypoint Visualizer
Operational
Communities and Engagements
Operational
API Community Manager
Operational
Design Center
Operational
API Designer
Operational
Mocking Service
Operational
Runtime Services
Operational
Scheduler
Operational
Persistent Queues
Operational
Anypoint MQ
Operational
Anypoint MQ - Admin - us-gov-west-1
Operational
Anypoint MQ - Stats - us-gov-west-1
Operational
Anypoint MQ - Broker - us-gov-west-1
Operational
Object Store v2
Operational
Object Store v2 - Stats - us-gov-west-1
Operational
Object Store v2 - Service - us-gov-west-1
Operational
Documentation
Operational
MuleSoft Help Center
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Anypoint Platform Release and Maintenance Window
Oct 29, 2024 15:00-20:00 PDT
On Tuesday, October 29, 2024 between 3PM and 8PM PDT (6PM - 11PM EDT, 10PM - 3AM UTC)
We will be performing a scheduled upgrade on part of the platform's underlying infrastructure.
*** Service impact details:
* Applications:
- Runtime Manager
This interruption affects only Standalone Servers. Runtime Fabric, Cloud Hub 2.0, Flex Gateway are not impacted. During the service interruption, there will be no impact to the applications.
During maintenance downtime:
* Runtimes: are not impacted.
* User Experience(UX): For customers using Hybrid Standalone, application management capabilities of Runtime Manager may be disrupted as some servers may be disconnected and become unavailable for management. This will be temporary and the correct state of the mule application will be reflected after the maintenance window has been completed.
* API calls: API calls will not be impacted
* Logs and Data: log and metric display data will be updated during the service interruption.
***ATTENTION: up to 15 minutes of service interruption is
We will be performing a scheduled upgrade of an internal
Access Management database.
*** Service Impact Details:
** Applications:
- Access Management
- Help Center
During maintenance downtime, the following may fail:
- API calls to Access Management
- Logging into Anypoint Platform
- Creating or updating organizations
- Inviting or updating users
- Creating or updating teams
- Creating or updating environments
- Configuring or updating multi-factor authentication
- Configuring or updating identity providers
- Creating or updating connected apps
- Creating access tokens
- Authorizing permissions and resources
- Authenticating clients and access tokens
- Getting organization information
- Getting user profiles
- Anypoint MQ: If an existing token expires, the MQ Connector
may experience HTTP 5XX errors for a few minutes, particularly if
Access Management returns 5XX errors during the upgrade.
- Mule Gateway: There may be errors in customer logs and
disconnections, but gateways will continue serving traffic.
Following maintenance downtime
- Access Management will function as usual
- Help Center will function as usual
Additionally, the following services may be impacted and in degraded
states during this change. It is recommended that customers treat the
following services as degraded during this window:
- AMF Service
- Anypoint Metering
- Anypoint Monitoring
- Anypoint MQ
- API Analytics
- API Designer
- API Functional Monitoring
- API Manager
- API Mocking Service
- API Monitoring Center
- Audit Log
- Design Center Projects
- Mule Gateway
- Object Store V2
- Runtime Manag
- Visualizer
The Audit Log in Anypoint Access Management will experience up to ten minutes of downtime while the database is upgraded during the maintenance window.
*** Service Impact Details:
* Applications:
- Audit Log
During maintenance downtime
- Audit logs may not be queryable.
Following maintenance downtime
- Old audit logs will become queryable again. New audit logs may take up to an hour before they become queryable.
Posted on Oct 14, 2024 - 14:53 PDT
New/Enhanced Feature Releases
Bug fixes & back-end performance enhancement releases
Customer Impacting / Downtime Announcement(s)
*** ATTENTION: up to 90 min service interruption is expected during this maintenance window … ***
We will be performing a scheduled upgrade on part of the platform's underlying infrastructure.
*** Service impact details:
* Applications:
- Runtime Manager
This interruption affects only Standalone Servers. Runtime Fabric, Cloud Hub 2.0, Flex Gateway are not impacted. During the service interruption, there will be no impact to the applications.
During maintenance downtime:
* Runtimes: are not impacted.
* User Experience(UX): For customers using Hybrid Standalone, application management capabilities of Runtime Manager may be disrupted as some servers may be disconnected and become unavailable for management. This will be temporary and the correct state of the mule application will be reflected after the maintenance window has been completed.
* API calls: API calls will not be impacted
* Logs and Data: log and metric display data will be updated during the service interruption.
***ATTENTION: up to 15 minutes of service interruption is
expected for the following***
We will be performing a scheduled upgrade of an internal
Access Management database.
*** Service Impact Details:
** Applications:
- Access Management
- Help Center
During maintenance downtime, the following may fail:
- API calls to Access Management
- Logging into Anypoint Platform
- Creating or updating organizations
- Inviting or updating users
- Creating or updating teams
- Creating or updating environments
- Configuring or updating multi-factor authentication
- Configuring or updating identity providers
- Creating or updating connected apps
- Creating access tokens
- Authorizing permissions and resources
- Authenticating clients and access tokens
- Getting organization information
- Getting user profiles
- Anypoint MQ: If an existing token expires, the MQ Connector
may experience HTTP 5XX errors for a few minutes, particularly if
Access Management returns 5XX errors during the upgrade.
- Mule Gateway: There may be errors in customer logs and
disconnections, but gateways will continue serving traffic.
Following maintenance downtime
- Access Management will function as usual
- Help Center will function as usual
Additionally, the following services may be impacted and in degraded
states during this change. It is recommended that customers treat the
following services as degraded during this window:
- AMF Service
- Anypoint Metering
- Anypoint Monitoring
- Anypoint MQ
- API Analytics
- API Designer
- API Functional Monitoring
- API Manager
- API Mocking Service
- API Monitoring Center
- Audit Log
- Design Center Projects
- Mule Gateway
- Object Store V2
- Runtime Manag
- Visualizer
*** ATTENTION: up to 10 minutes of service interruption is expected during this maintenance window for the following ***
The Audit Log in Anypoint Access Management will experience up to ten minutes of downtime while the database is upgraded during the maintenance window.
*** Service Impact Details:
* Applications:
- Audit Log
During maintenance downtime
- Audit logs may not be queryable.
Following maintenance downtime
- Old audit logs will become queryable again. New audit logs may take up to an hour before they become queryable.
Posted on Oct 14, 2024 - 14:53 PDT