All Systems Operational
Anypoint Management Center Operational
Access Management Operational
API Manager Operational
Runtime Manager Operational
Communities and Engagements Operational
API Community Manager Operational
Exchange Operational
Design Center Operational
API Designer Operational
API Mocking Service Operational
Design Center Projects Operational
Runtime Services Operational
Object Store v2 Operational
Scheduler Operational
Persistent Queues Operational
Documentation Operational
MuleSoft Help Center Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
On Tuesday, Feb 7, 2022 between 3PM and 8PM PDT (6PM - 11PM EDT, 10PM - 3AM UTC)

Customer Impacting / Downtime Announcement(s)


*** ATTENTION: up to 60 minutes of service interruption is expected. ***

We will be performing a scheduled upgrade of an internal database.
*** Service Impact Details:
** Applications:
- Access Management
* Down / Unavailable: All requests will fail when:
- Logging into Anypoint Platform
- Creating or updating organizations
- Inviting or updating users
- Creating or updating teams
- Creating or updating environments
- Configuring or updating multi-factor authentication
- Configuring or updating identity providers
- Creating or updating connected apps
- Creating access tokens
* Degraded: Some requests will fail when:
- Authorizing permissions and resources
- Authenticating clients and access tokens
- Getting organization information
- Getting user profiles

***ATTENTION: up to 60 minutes of service interruption is expected during this maintenance window.***

We will be performing a scheduled upgrade of an internal database.
*** Service Impact Details:
** Applications:
Mocking Service
During Maintenance Downtime:
* Existing Runtimes: are not impacted.
* User Experience(UX): Mocking Service calls from API Designer, Exchange and API Community Manager (ACM) will fail due to Mocking Service being unavailable
* API Calls: REST APIs calls for Mocking Service will not be accessible as the service will be unavailable

*** ATTENTION: up to 60 minutes of service interruption is expected. ***

We will be performing a scheduled upgrade of an internal database.
*** Service Impact Details:
** Applications:
- Anypoint API Designer
- Mocking service
- Anypoint Exchange
- Anypoint Studio
- MuleSoft Composer and Composer for Salesforce
- Anypoint DataGraph
- Anypoint API Manager
- Anypoint API Governance
- Cloudhub
- API Catalog
* User Experience(UX): User Interface (UI) will display errors when:
- API Designer: projects are listed, opened or created.
- Mocking service: upon interaction within API Designer.
- Exchange: assets are published, deleted, and when asset portals are read or modified. Also, when asset publication is triggered
- Studio: creating an API project, importing an API Specification from Design Center, pulling or pushing from API projects synchronized with Design Center, or downloading a RAML from Design Center to a Mule Project.
- Composer: flows are listed, opened or created.
- DataGraph: users deploy Datagraph instances, which will remain on status "on hold"
- API Manager: users submit new policies or publish new assets like API specs. Also, when users try to create a Policy Template.
- API Governance: users try to update rulesets in Exchange.
- Cloudhub: users try to create new CloudHub 2.0 schedulers.
- API Catalog: users publish their API Specifications using the command line.
* API Calls: REST API calls for asset publication won't work.
* Existing Runtimes: are not impacted.

***ATTENTION: up to 60 minutes of service interruption is expected.***

We will be performing a scheduled upgrade of an internal database.
*** Service Impact Details:
* Applications:
- API Manager
During maintenance downtime:
- Runtimes: are not affected.
- User Interface (UI): will show “Unable to complete this request while services are undergoing maintenance. Please retry after maintenance has been completed.” when doing certain operations.
- API calls: to these services will return Service Unavailable Error (503). GET Request will not be affected.
- Logs and Data: will continue to be collected.
Following maintenance downtime:
- Logs and Data: will appear as usual.
- Runtimes and all services: will resume normal operation.

***ATTENTION: up to 60 minutes of service interruption is expected.***

We will be performing a scheduled upgrade of an internal database.
*** Service Impact Details:
* Applications:
- Exchange
During maintenance downtime:
- Runtimes: are not affected.
- User Interface (UI): will show “Unable to complete this request while services are undergoing maintenance. Please retry after maintenance has been completed.” when doing certain operations.
- API calls: to these services will return Service Unavailable Error (503). GET Request will not be affected.
- Logs and Data: will continue to be collected.
Following maintenance downtime:
- Logs and Data: will appear as usual.
- Runtimes and all services: will resume normal operation.

*** ATTENTION: up to 10 minutes of service interruption is expected during this maintenance window for the following ***

The Audit Log in Anypoint Access Management will experience up to ten minutes of downtime while the database is upgraded during the maintenance window.
*** Service Impact Details:
* Applications:
- Audit Log
During maintenance downtime
- Audit logs may not be queryable.
Following maintenance downtime
- Old audit logs will become queryable again. New audit logs may take up to an hour before they become queryable.

*** ATTENTION: up to 60 minutes of service interruption is expected during this maintenance window. ***

We will be performing a scheduled upgrade of an internal database for email notifications
*** Service impact details:
** Applications:
Runtime Manager
API Manager
Composer
CloudHhub
During maintenance downtime:
* User Experience(UX): Email notification system will be unavailable.

Posted on Jan 24, 2023 - 13:02 PST
Past Incidents
Feb 4, 2023

No incidents reported today.

Feb 3, 2023

No incidents reported.

Feb 2, 2023
Resolved - This incident has been resolved.
Feb 2, 15:00 PST
Investigating - We are currently investigating this issue.
Feb 2, 11:58 PST
Feb 1, 2023

No incidents reported.

Jan 31, 2023

No incidents reported.

Jan 30, 2023

No incidents reported.

Jan 29, 2023

No incidents reported.

Jan 28, 2023

No incidents reported.

Jan 27, 2023

No incidents reported.

Jan 26, 2023

No incidents reported.

Jan 25, 2023

No incidents reported.

Jan 24, 2023
Completed - The scheduled maintenance has been completed.
Jan 24, 15:35 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 24, 15:02 PST
Scheduled - On Tuesday, Jan 24, 2022 between 3PM and 8PM PDT (6PM - 11PM EDT, 10PM - 3AM UTC)


Bug fixes & back-end performance enhancement releases



Customer Impacting / Downtime Announcement(s)


***ATTENTION: up to 1 hour of service interruption is expected during this maintenance window.***

We will be performing a scheduled upgrade of an internal database.
*** Service Impact Details:
** Applications:
API Designer
During Maintenance Downtime:
* Existing Runtimes: Are not impacted.
* User Experience(UX): API Designer xAPI calls from API Designer, VISUAL API Designer, Exchange and Design Center will fail due to API Designer xAPI being unavailable. API Designer and Visual API Designer users will see an errorget errors message when opening, modifying or creating projects in Design Center. Design Center project list will also see an error show errors message when displaying project details.
* API Calls: REST APIs calls for API Designer xAPI will not be accessible as the service will be unavailable.

***ATTENTION: up to 60 minutes of service interruption is expected.***

We will be performing a scheduled upgrade of an internal database.
*** Service Impact Details:
* Applications:
- API Manager
During maintenance downtime:
- Runtimes: are not affected.
- User Interface (UI): will show “Unable to complete this request while services are undergoing maintenance. Please retry after maintenance has been completed.” when doing certain operations.
- API calls: to these services will return Service Unavailable Error (503). GET Request will not be affected.
- Logs and Data: will continue to be collected.
Following maintenance downtime:
- Logs and Data: will appear as usual.
- Runtimes and all services: will resume normal operation.

Jan 13, 10:01 PST
Jan 23, 2023

No incidents reported.

Jan 22, 2023

No incidents reported.

Jan 21, 2023

No incidents reported.