All Systems Operational
Anypoint Management Center Operational
Access Management Operational
API Manager Operational
Runtime Manager Operational
Communities and Engagements Operational
API Community Manager Operational
Exchange Operational
Design Center Operational
API Designer Operational
API Mocking Service Operational
Design Center Projects Operational
Runtime Services Operational
Object Store v2 Operational
Scheduler Operational
Persistent Queues Operational
Documentation Operational
MuleSoft Help Center Operational
Log4j vulnerability Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jan 28, 2022

No incidents reported today.

Jan 27, 2022

No incidents reported.

Jan 26, 2022

No incidents reported.

Jan 25, 2022
Completed - The scheduled maintenance has been completed.
Jan 25, 15:48 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 25, 15:00 PST
Scheduled - On Tuesday, Jan 25, 2022 between 3PM and 8PM PDT (6PM - 11PM EDT, 10PM - 3AM UTC)
New/Enhanced Feature Releases


Bug fixes & back-end performance enhancement releases

- Anypoint API Designer & Mocking service
- Bug fixes, no downtime anticipated
- Anypoint Webserver
- Added a path for MuleSoft Anypoint Platform


Customer Impacting / Downtime Announcement(s)

Jan 24, 15:28 PST
Jan 24, 2022

No incidents reported.

Jan 23, 2022

No incidents reported.

Jan 22, 2022
Completed - The scheduled maintenance has been completed.
Jan 22, 10:05 PST
Scheduled - GOV: On Tuesday, Jan 25, 2022 between 3PM and 8PM PDT (6PM - 11PM EDT, 10PM - 3AM UTC)
New/Enhanced Feature Releases


Bug fixes & back-end performance enhancement releases

- Anypoint API Designer & Mocking service
- Bug fixes, no downtime anticipated
- Anypoint Webserver
- Added a path for MuleSoft Anypoint Platform


Customer Impacting / Downtime Announcement(s)

Jan 11, 22:01 PST
Jan 21, 2022

No incidents reported.

Jan 20, 2022

No incidents reported.

Jan 19, 2022

No incidents reported.

Jan 18, 2022

No incidents reported.

Jan 17, 2022

No incidents reported.

Jan 16, 2022

No incidents reported.

Jan 15, 2022

No incidents reported.

Jan 14, 2022
Completed - The scheduled maintenance has been completed.
Jan 14, 16:03 PST
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Jan 14, 14:49 PST
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Jan 14, 13:25 PST
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Jan 14, 12:18 PST
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Jan 14, 11:01 PST
Update - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 14, 10:05 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 14, 10:00 PST
Scheduled - An emergency maintenance will happen on our Anypoint GovCloud environment, customers might experience intermittent errors while interacting with the Anypoint Platform for up to 45 mins during this window. We will provide updates as we progress on the maintenance window.
Runtime Applications will not be impacted
Jan 13, 16:49 PST
Resolved - Please see our Knowledge Article (https://help.mulesoft.com/s/article/Apache-Log4j2-vulnerability-December-2021) for latest updates
Jan 14, 15:33 PST
Update - Following our vulnerability management process, MuleSoft is responding to the recent vulnerabilities announced in CVE-2021-4104, CVE-2021-45046, and CVE-2021-45105.

We have revised our CloudHub monthly patching schedule. Please see our Knowledge Article (https://help.mulesoft.com/s/article/Apache-Log4j2-vulnerability-December-2021) for latest updates.
Jan 11, 17:14 PST
Update - Following our vulnerability management process, MuleSoft is responding to the recent vulnerabilities announced in CVE-2021-4104 and CVE-2021-45046 and CVE-2021-45105.

Please see our Knowledge Article (https://help.mulesoft.com/s/article/Apache-Log4j2-vulnerability-December-2021) for latest updates
Jan 7, 13:04 PST
Update - MuleSoft (Cloud) is reported to be affected by CVE-2021-44228 and CVE-2021-45046. MuleSoft services, including dataloader.io, have been updated to mitigate the issues currently identified in CVE-2021-44228 and CVE-2021-45046, and we are executing our final validation steps. Please see our Knowledge Article (https://help.mulesoft.com/s/article/Apache-Log4j2-vulnerability-December-2021) for more information.
Dec 23, 18:08 PST
Update - Following our vulnerability management process, MuleSoft is responding to the recent vulnerabilities announced in CVE-2021-4104 and CVE-2021-45046 and CVE-2021-45105. We are aware of the recent updates made by Apache concerning CVE-2021-45046 and are investigating. Updates have been posted to our Knowledge Article (​​https://help.mulesoft.com/s/article/Apache-Log4j2-vulnerability-December-2021 ). Please continue to monitor this status page for updates.
Dec 20, 23:28 PST
Update - Following our vulnerability management process, MuleSoft is responding to the recent vulnerabilities announced in CVE-2021-4104 and CVE-2021-45046. We are aware of the recent updates made by Apache concerning CVE-2021-45046 and are investigating. Updates have been posted to our Knowledge Article (​​https://help.mulesoft.com/s/article/Apache-Log4j2-vulnerability-December-2021 ). Please continue to monitor this status page for updates.
Dec 18, 14:48 PST
Update - We are aware of and monitoring CVE-2021-45046 as part of our ongoing investigation into the Apache Log4j2 vulnerability. Please continue to review the Knowledge Article for updates.
Dec 14, 21:29 PST
Update - Please refer to the following Knowledge Article [Login Required] (https://help.mulesoft.com/s/article/Apache-Log4j2-vulnerability-December-2021) which will be updated as additional information becomes available.

Updated to the correct link.
Dec 11, 20:38 PST
Update - Please refer to the following Knowledge Article [Login Required] (https://help.mulesoft.com/s/article/Apache-Log4j2-vulnerability-December-2021) which will be updated as additional information becomes available.
Dec 11, 20:10 PST
Identified - Issue: At MuleSoft, Trust is our #1 value, and we take the protection of our customers’ data very seriously. We are aware of the recently disclosed Apache Log4j2 (https://cve.mitre.org/cgi-bin/cvename.cgi?name=CVE-2021-44228) vulnerability.


Impact: We are actively monitoring this issue, and are working to patch any Salesforce services that either use the vulnerable component Log4j2 or provide it to customers.


For more information, please review CVE-2021-44228 (https://cve.mitre.org/cgi-bin/cvename.cgi?name=CVE-2021-44228) and the Apache Log4j2 (https://cve.mitre.org/cgi-bin/cvename.cgi?name=CVE-2021-44228) post. We appreciate your trust in us as we continue to make your success our top priority.

Next Update: Updates will be posted to the incident thread as additional information becomes available https://gov-status.mulesoft.com/
Dec 11, 14:54 PST