All Systems Operational
Anypoint Management Center Operational
Access Management Operational
API Manager Operational
Runtime Manager Operational
Communities and Engagements Operational
API Community Manager Operational
Exchange Operational
Design Center Operational
API Designer Operational
API Mocking Service Operational
Design Center Projects Operational
Runtime Services Operational
Object Store v2 Operational
Scheduler Operational
Persistent Queues Operational
Documentation Operational
MuleSoft Help Center Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
GOV: On Tuesday, Oct 4, 2022 between 3PM and 8PM PDT (6PM - 11PM EDT, 10PM - 3AM UTC)

New/Enhanced Feature Releases


Bug fixes & back-end performance enhancement releases



Customer Impacting / Downtime Announcement(s)

ATTENTION: a 5 to 10 minutes service delay is expected during this maintenance window


We will be performing maintenance on a backend CloudHub database as part of an scheduled upgrade on part of the platform underlying infrastructure which will result in a possible delay of up to 10 minutes for Memory, CPU alerts, and autoscaling events.

Service impact details:
* Applications
Runtime Manager Alerts
Memory and CPU alerts can be delayed by up to 10 mins. There will be no impact to Applications.

During maintenance downtime:
* Existing Runtimes: are not impacted. However, any configured autoscaling event can be delayed by up to 10 mins.
* User Experience(UX): will not be impacted.
* API calls: will not be impacted.
* Logs and Data: no impact on logs and metrics.
* Cloudhub CPU / Memory alerts: New and old CloudHhub CPU / Memory alerts will not be triggered until the maintenance is over.

ATTENTION: up to 90 minutes of service interruption is expected.

We will be performing a scheduled upgrade of an internal database.
*** Service Impact Details:
* Applications:
- API Manager
During maintenance downtime:
- Runtimes: are not affected.
- User Interface (UI): will show "Unable to complete this request while services are undergoing maintenance. Please retry after maintenance has been completed." when doing certain operations.
- API calls: to these services will return Service Unavailable Error (503). GET RequestsRequest will not be affected.
- Logs and Data: will continue to be collected.
Following maintenance downtime:
- Logs and Data: will appear as usual.
- Runtimes and all services: will resume normal operation.



*** ATTENTION: up to 10 minutes of service interruption is expected during this maintenance window for the following ***

We will be doing a scheduled upgrade on an Access Management database.
*** Service Impact Details:
* Applications:
- Access Management
During maintenance downtime:
- Access Management is affected. Access Management may not be accessible
- API calls to Access Management may be errored out. Access Management may not be able to handle API calls
Following maintenance downtime:
- Access Management will function as usual
- API calls will function as usual

Posted on Sep 21, 2022 - 12:14 PDT
Past Incidents
Sep 26, 2022

No incidents reported today.

Sep 25, 2022

No incidents reported.

Sep 24, 2022

No incidents reported.

Sep 23, 2022

No incidents reported.

Sep 22, 2022

No incidents reported.

Sep 21, 2022

No incidents reported.

Sep 20, 2022

No incidents reported.

Sep 19, 2022

No incidents reported.

Sep 18, 2022

No incidents reported.

Sep 17, 2022

No incidents reported.

Sep 16, 2022

No incidents reported.

Sep 15, 2022

No incidents reported.

Sep 14, 2022

No incidents reported.

Sep 13, 2022

No incidents reported.

Sep 12, 2022

No incidents reported.