All Systems Operational

About This Site

This is the Status Page for the Gov Region. For other regions, please follow these links:

EU1: https://eu1-status.mulesoft.com/
US: https://status.mulesoft.com/

Anypoint Management Center Operational
Access Management Operational
API Manager Operational
Runtime Manager Operational
Exchange Operational
Audit Log Operational
Communities and Engagements Operational
API Community Manager Operational
Design Center Operational
API Designer Operational
Mocking Service Operational
Runtime Services Operational
Scheduler Operational
Persistent Queues Operational
Anypoint MQ Operational
Anypoint MQ - Admin - us-gov-west-1 Operational
Anypoint MQ - Stats - us-gov-west-1 Operational
Anypoint MQ - Broker - us-gov-west-1 Operational
Object Store v2 Operational
Object Store v2 - Stats - us-gov-west-1 Operational
Object Store v2 - Service - us-gov-west-1 Operational
Documentation Operational
MuleSoft Help Center Operational
Anypoint Visualizer Operational
Anypoint Monitoring Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
The regularly scheduled maintenance and release window for 6 August will be proceeding as scheduled. This maintenance involves only minor system and infrastructure changes internal to MuleSoft, and contains no product releases. No impact to services or operations is expected.
Posted on Jul 19, 2024 - 13:12 PDT
Past Incidents
Jul 25, 2024

No incidents reported today.

Jul 24, 2024
Resolved - This incident has been resolved.
Jul 24, 17:28 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 24, 17:18 PDT
Update - We are currently investigating an issue affecting the alert delivery service on the government cloud. Due to this issue, alerts from API Manager, Runtime Manager, and Anypoint Monitoring may not be reaching some customers. Our team is working urgently to identify and resolve the root cause.
Jul 24, 16:43 PDT
Investigating - We are currently investigating an issue affecting the alert delivery service on the government cloud. Due to this issue, alerts from API Manager, Runtime Manager, and Anypoint Monitoring may not be reaching some customers. Our team is working urgently to identify and resolve the root cause.
Jul 24, 13:24 PDT
Jul 23, 2024
Completed - The scheduled maintenance has been completed.
Jul 23, 16:22 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 23, 15:00 PDT
Scheduled - On Tuesday, July 23, 2024 between 3PM and 8PM PDT (6PM - 11PM EDT, 10PM - 3AM UTC)

Customer Impacting / Downtime Announcement(s)


*** ATTENTION: up to 60 minutes of service interruption is expected during this maintenance window ***

We will be performing a scheduled update Vulnerability Remediation of an internal database for email notifications
*** Service impact details:
** Applications:
Runtime Manager
API Manager
CloudHub
During maintenance downtime:
* User Experience(UX): Email notification system will be unavailable.

*** ATTENTION: up to 45 minutes service interruption is expected during this maintenance window ***

We will be performing a scheduled upgrade on part of the platform's underlying public key infrastructure.
*** Service impact details:
* Applications:
- Anypoint Monitoring
During maintenance downtime:
* Runtimes: are not impacted.
* User Experience(UX):
1. Anypoint monitoring agent will not be able to renew its mTLS certificate. There is no impact to the usage of existing mTLS certificate to ship the metrics to the Anypoint platform unless the certificate expires during the maintenance window.
* API calls: API calls will not be impacted.

*** ATTENTION: up to 90 minutes of service interruption is expected during this maintenance window ***

We will be performing a scheduled upgrade on part of the platform's underlying infrastructure.
*** Service impact details:
* Applications:
- Runtime Manager
This interruption affects only Standalone Servers. Runtime Fabric, Cloud Hub 2.0, Flex Gateway are not impacted. During the service interruption, there will be no impact to the applications.
During maintenance downtime:
* Runtimes: are not impacted.
* User Experience(UX): For customers using Hybrid Standalone, application management capabilities of Runtime Manager may be disrupted as some servers may be disconnected and become unavailable for management. This will be temporary and the correct state of the mule application will be reflected after the maintenance window has been completed.
* API calls: API calls will not be impacted
* Logs and Data: log and metric display data will be updated during the service interruption.

Jul 8, 14:19 PDT
Jul 22, 2024

No incidents reported.

Jul 21, 2024

No incidents reported.

Jul 20, 2024

No incidents reported.

Jul 19, 2024

No incidents reported.

Jul 18, 2024

No incidents reported.

Jul 17, 2024

No incidents reported.

Jul 16, 2024

No incidents reported.

Jul 15, 2024

No incidents reported.

Jul 14, 2024

No incidents reported.

Jul 13, 2024

No incidents reported.

Jul 12, 2024

No incidents reported.

Jul 11, 2024

No incidents reported.