***ATTENTION: up to 1 hour of service interruption is expected during this maintenance window.***
We will be performing a scheduled upgrade of an internal database. *** Service Impact Details: ** Applications: Mocking Service During Maintenance Downtime: * Existing Runtimes: are not impacted. * User Experience(UX): Mocking Service calls from API Designer, Exchange and API Community Manager (ACM) will fail due to Mocking Service being unavailable * API Calls: REST APIs calls for Mocking Service will not be accessible as the service will be unavailable
Customer Impacting / Downtime Announcement(s)
***ATTENTION: up to 60 minutes of service interruption is expected.***
Exchange will be performing a scheduled upgrade of an internal database. *** Service Impact Details: * Applications: - Exchange During maintenance downtime: - Runtimes: are not affected. - User Interface (UI): will show “Unable to complete this request while services are undergoing maintenance. Please retry after maintenance has been completed.” when doing certain operations. - API calls: to these services will return Service Unavailable Error (503). GET RequestsRequest will not be affected. - Logs and Data: will continue to be collected. Following maintenance downtime: - Logs and Data: will appear as usual. - Runtimes and all services: will resume normal operation.
*** ATTENTION: up to 60 minutes of service interruption is expected during this maintenance window for the following ***
We will be doing a scheduled upgrade on part of the platform underlying infrastructure.
*** Service Impact Details: * Applications: - Anypoint Runtime Manager During maintenance downtime: - Runtimes: Cloudhub CPU / Memory alerts will be delayed during the maintenance window. In addition, CloudHub Applications utilizing the Auto-scaling feature, will not be able to scale up or scale down, during the maintenance window. - User Interface (UI): will not be impacted. - API calls: will not be impacted. - Logs and Data: will not be impacted Following maintenance downtime: - Runtimes and all services: will resume normal operation.
*** ATTENTION: up to 10 minutes of service interruption is expected during this maintenance window for the following ***
The Audit Log in Anypoint Access Management will experience up to ten minutes of downtime while the database is upgraded during the maintenance window. *** Service Impact Details: * Applications: - Audit Log During maintenance downtime - Audit logs may not be queryable. Following maintenance downtime - Old audit logs will become queryable again. New audit logs may take up to an hour before they become queryable.
***ATTENTION: up to 3 hours of service interruption is expected.***
We will be performing a scheduled upgrade of an internal database. *** Service Impact Details: * Applications: - API Manager During maintenance downtime: - Runtimes: are not affected. - User Interface (UI): will show “Unable to complete this request while services are undergoing maintenance. Please retry after maintenance has been completed.” when doing certain operations. - API calls: to these services will return Service Unavailable Error (503). GET Request will not be affected. - Logs and Data: will continue to be collected. Following maintenance downtime: - Logs and Data: will appear as usual. - Runtimes and all services: will resume normal operation.
ATTENTION: up to 60 minutes of service interruption is expected during this maintenance window.
We will be performing a scheduled update Vulnerability Remediation of an internal database for email notifications *** Service impact details: ** Applications: Runtime Manager API Manager Composer CloudHub During maintenance downtime: * User Experience(UX): Email notification system will be unavailable.
ATTENTION: up to 1 hour of service interruption is expected.
We will be performing a scheduled upgrade of an internal database. *** Service Impact Details: ** Applications: - Anypoint Design Center - Anypoint API Designer - Mocking service - Anypoint Exchange - Anypoint Studio - MuleSoft Composer and Composer for Salesforce * User Experience(UX): User Interface (UI) will display errors when: - Anypoint Design Center (including API Designer): projects are listed, created, edited or deleted - Mocking service: upon interaction within API Designer. - Exchange: assets are published, deleted, and when asset portals are read or modified. Also, when asset publication is triggered - Studio: creating an API project, importing an API Specification from Design Center, pulling or pushing from API projects synchronized with Design Center, or downloading a RAML from Design Center to a Mule Project. - Composer: flows are listed, opened or created. * API Calls: REST API calls for listing, creating, editing and deleting projects using the API Designer Experience API will fail. * Existing Runtimes: are not impacted.
***ATTENTION: up to 4 hours of service interruption is expected during this maintenance window.***
We will be performing maintenance on our Provisioning workflow *** Service Impact Details: ** Applications: Anypoint Monitoring Visualizer During Maintenance Downtime: - Anypoint platform users may not be able to use Anypoint monitoring. - Visualizer users may not be able to use Visualizer.
***ATTENTION: up to 1 hour of service interruption is expected for the following***
We will be performing a scheduled upgrade of an internal Access Management database. *** Service Impact Details: ** Applications: - Access Management - Help Center During maintenance downtime, the following may fail: - API calls to Access Management - Logging into Anypoint Platform - Creating or updating organizations - Inviting or updating users - Creating or updating teams - Creating or updating environments - Configuring or updating multi-factor authentication - Configuring or updating identity providers - Creating or updating connected apps - Creating access tokens - Authorizing permissions and resources - Authenticating clients and access tokens - Getting organization information - Getting user profiles - Anypoint MQ: If an existing token expires, the MQ Connector may experience HTTP 5XX errors for a few minutes, particularly if Access Management returns 5XX errors during the upgrade. - Mule Gateway: There may be errors in customer logs and disconnections, but gateways will continue serving traffic. Following maintenance downtime - Access Management will function as usual - Help Center will function as usual
Additionally, the following services may be impacted and in degraded states during this change. It is recommended that customers treat the following services as degraded during this window: - AMF Service - Anypoint Metering - Anypoint Monitoring - Anypoint MQ - API Analytics - API Designer - API Functional Monitoring - API Manager - API Mocking Service - API Monitoring Center - Audit Log - Design Center Projects - Mule Gateway - Object Store V2 - Runtime Manager - Visualizer
Posted Nov 29, 2023 - 15:44 PST
This scheduled maintenance affected: Anypoint Management Center (Access Management, API Manager, Runtime Manager, Exchange), Design Center (API Designer, API Mocking Service), Communities and Engagements (API Community Manager), and MuleSoft Help Center.