All Systems Operational

About This Site

This is the Status Page for the Gov Region. For other regions, please follow these links:

EU1: https://eu1-status.mulesoft.com/
US: https://status.mulesoft.com/

Anypoint Management Center Operational
Access Management Operational
API Manager Operational
Runtime Manager Operational
Anypoint Monitoring Operational
Exchange Operational
Communities and Engagements Operational
API Community Manager Operational
Design Center Operational
API Designer Operational
API Mocking Service Operational
Design Center Projects Operational
Runtime Services Operational
Scheduler Operational
Persistent Queues Operational
Anypoint MQ Operational
Anypoint MQ - Admin - us-gov-west-1 Operational
Anypoint MQ - Stats - us-gov-west-1 Operational
Anypoint MQ - Broker - us-gov-west-1 Operational
Object Store v2 Operational
Object Store v2 - Stats - us-gov-west-1 Operational
Object Store v2 - Service - us-gov-west-1 Operational
Documentation Operational
MuleSoft Help Center Operational
Anypoint Visualizer Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Anypoint Platform Release and Maintenance Window Apr 30, 2024 15:00-20:00 PDT
On Tuesday, April 30, 2023 between 3PM and 8PM PDT (6PM - 11PM EDT, 10PM - 3AM UTC)

New/Enhanced Feature Releases


Bug fixes & back-end performance enhancement releases


Customer Impacting / Downtime Announcement(s)

Attention: MuleSoft will be performing maintenance on the Webserver Anypoint UI

Up to 15 mins of service interruption may happen during the maintenance window.
Service Impact Details:

Webserver Anypoint UI will not be reachable during the maintenance.
Applications:
Webserver Anypoint
During Maintenance Downtime: April 30th, 2024 at 3PM PDT
Posted on Apr 18, 2024 - 13:19 PDT
Past Incidents
Apr 19, 2024

No incidents reported today.

Apr 18, 2024

No incidents reported.

Apr 17, 2024

No incidents reported.

Apr 16, 2024
Anypoint Platform Release and Maintenance Window
Completed - The scheduled maintenance has been completed.
Apr 16, 17:01 PDT
Verifying - Verification is currently underway for the maintenance items.
Apr 16, 16:44 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 16, 15:00 PDT
Scheduled - On Tuesday, Apr 16, 2024 between 3PM and 8PM PDT (6PM - 11PM EDT, 10PM - 3AM UTC)

New/Enhanced Feature Releases


Bug fixes & back-end performance enhancement releases


Customer Impacting / Downtime Announcement(s)


***ATTENTION: up to 1 hour of service interruption is expected during this maintenance window.***

We will be performing a scheduled upgrade of an internal database.
*** Service Impact Details:
** Applications:
Trusted Domains Service
During Maintenance Downtime:
* Existing Runtimes: are not impacted.
* User Experience(UX): Requests done from Anypoint to external domains through the API Console won't work during the maintenance. Anypoint administrators won't be able to review, add, or delete trusted domains from Access Management.
* API Calls: N/A

***ATTENTION: up to 1 hour of service interruption is expected during this maintenance window.***

We will be performing a scheduled upgrade of an internal database.
*** Service Impact Details:
** Applications:
Mocking Service
During Maintenance Downtime:
* Existing Runtimes: are not impacted.
* User Experience(UX): Mocking Service calls from API Designer, Exchange and API Community Manager (ACM) will fail due to Mocking Service being unavailable
* API Calls: REST APIs calls for Mocking Service will not be accessible as the service will be unavailable

ATTENTION: up to 1 hour of service interruption is expected.

We will be performing a scheduled upgrade of an internal database.
*** Service Impact Details:
** Applications:
- Anypoint Exchange
- Anypoint DataGraph
- Anypoint API Manager
- Anypoint API Governance
- Cloudhub
- API Catalog
* User Experience(UX): User Interface (UI) will display errors when:
- Exchange: when asset publication is triggered
- DataGraph: users deploy Datagraph instances, which will remain on status "on hold"
- API Manager: users submit new policies or publish new assets like API specs. Also, when users try to create a Policy Template.
- API Governance: users try to update rulesets in Exchange.
- Cloudhub: users try to create new CloudHub 2.0 schedulers.
- API Catalog: users publish their API Specifications using the command line.
* API Calls: REST API calls for asset publication won't work.
* Existing Runtimes: are not impacted.

***ATTENTION: up to 2 hours of service interruption is expected during this maintenance window.***

We will be performing database maintenance.
*** Service Impact Details:
** Applications:
Anypoint Monitoring
Visualizer
During Maintenance Downtime:
- Anypoint platform users may not be able to use Anypoint monitoring
- Visualizer users may not be able to use Visualizer.



***ATTENTION: up to 2 hours of service interruption is expected during this maintenance window.***

We will be performing database maintenance.
*** Service Impact Details:
** Applications:
Anypoint Monitoring Alerting

During Maintenance Downtime:
- Users may observe delays in getting Anypoint Monitoring alerts


*** ATTENTION: up to 60 minutes of service interruption is expected during this maintenance window for the following ***


We will be doing a scheduled upgrade on part of the platform underlying infrastructure.

*** Service Impact Details:
* Applications:
- Anypoint Runtime Manager
During maintenance downtime:
- Runtimes: Cloudhub CPU / Memory alerts will be delayed during the maintenance window. In addition, CloudHub Applications utilizing the Auto-scaling feature, will not be able to scale up or scale down, during the maintenance window.
- User Interface (UI): will not be impacted.
- API calls: will not be impacted.
- Logs and Data: will not be impacted
Following maintenance downtime:
- Runtimes and all services: will resume normal operation.
Apr 3, 12:41 PDT
Access Management Audit Logs might be delayed
Resolved - As of 4:53 PM PT the issue has been resolved. We sincerely apologize for any inconvenience this may have caused and appreciate your patience throughout this process. Our team has worked diligently to address and mitigate the situation to ensure the stability and reliability of our services.
Apr 16, 16:56 PDT
Investigating - We are experiencing an issue with the Access Management Audit Logs service. Customers might see a delay in seeing data after performing queries.
Apr 16, 16:35 PDT
Apr 15, 2024

No incidents reported.

Apr 14, 2024

No incidents reported.

Apr 13, 2024

No incidents reported.

Apr 12, 2024

No incidents reported.

Apr 11, 2024

No incidents reported.

Apr 10, 2024

No incidents reported.

Apr 9, 2024

No incidents reported.

Apr 8, 2024

No incidents reported.

Apr 7, 2024

No incidents reported.

Apr 6, 2024

No incidents reported.

Apr 5, 2024

No incidents reported.

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